For Advisors

From the founders of BitWine, Purple Garden is a new mobile psychic advice platform that brings live video readings directly to your smartphone.

Purple Garden is currently available on iOS and will soon be available on Android. Advisors must use our sister app Purple Ocean on iOS or Android to provide readings to Purple Garden users. Purple Ocean is available on both iOS and Android.

FAQ

What is Purple Garden?

Purple Garden is a psychic advice marketplace that brings advice-seekers to professional Psychic Advisors with live video readings and messaging.

Who can become an advisor on Purple Garden?

Only professional psychic advisors with proven track records in the spritual advice industry will be accepted. Download our sister app Purple Ocean and create an advisor profile there. To serve clients on Purple Garden (and on Purple Ocean), you must use the Purple Ocean app. Follow the instructions to submit your profile along with a test reading. We will review shortly after and let you know if you've been accepted on Purple Ocean.

How can I apply to be an advisor on Purple Garden?

If you are a professional psychic advisor, download our sister app Purple Ocean and create an advisor profile there. Follow the instructions to submit your profile along with a test reading. We will review shortly after and let you know if you've been accepted.

Will I be notified when a client calls me?

Yes, you should receive a push notification and the app will make a ring sound. Be sure to approve push notifications when prompted.

My client wants a live chat (not video) reading. How can I provide them with this?

Purple Garden was created by the makers of BitWine, a live chat-based psychic reading platform. You can invite your Purple Garden clients to try your services on BitWine as well.

I don’t have time at the moment to accept new video calls. What can I do?

Simply switch your availability status in the Purple Ocean app to off in the “My jobs” screen. Remember to switch it back on when you become available again.

I’m experiencing technical difficulties with the app. Who can help me with this?

You can contact our support with details about the issue at support@purplegarden.co.

I got a negative review. What can I do to have it removed?

We generally don't remove reviews except for extreme circumstances, but the client can edit their review for up to 2 weeks after it's entered, so you can try convincing them to change it by messaging them in the order and providing them with more details or clarifications. If they don't want to reply or change their review, please respect that.

How and when do I get paid?

We pay advisors through PayPal. There’s a 2-week clearance period for all revenues generated, as well as a $35 minimum withdrawal sum. Please keep in mind that Apple withholds the revenues from Purple Ocean for much longer than 2 weeks, so advisors are actually getting paid in advance of the actual revenues being received from clients.

How can I withdraw my earnings?

Simply go to the Revenues screen in the Purple Ocean app and tap on the Withdraw button. Note that there is a minimum withdrawal sum of $35. The payment from Purple Ocean should land in your Paypal account within 2 days of withdrawal (and usually much less).